Your license key will be sent to you by e-mail immediately after your purchase is approved. It usually takes less than 30 minutes. A network problem may delay or drop the e-mail. The e-mail may have been misdirected to your Junk mail folder. Please send us a support enquiry or e-mail to if you have not received your license key within 30 minutes of your purchase.

Please note that if you purchase by eCheck, your license key will not be sent until we receive notification that your eCheck has cleared your bank, it can take 7-8 days to clear your bank.