Should you have any questions, suggestions or concerns, please email to . Our professional support technicians will review it and write back to you as soon as possible. Thank you.
- For CRA account error messages such as Account Locked, WAC/EFILE number/password invalid, etc, please contact CRA Helpdesk.
- If relating to tax return, kindly include version of the software, the schedule name and line number in the message body.
- Attach screenshots of the error messages/scenarios if applicable. Visit http://www.take-a-screenshot.org on how to take a screenshot.
- Click Verify button in the software, the prompting message will help you solve the tax return problems.
- Please check FAQs, Tips and Troubleshooting page first.
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