Should you have any questions, suggestions or concerns, please email to . Our professional support technicians will review it and write back to you as soon as possible. Thank you.
- For CRA account error messages such as Account Locked, WAC/EFILE number/password invalid, etc, please contact CRA Helpdesk.
- Please check FAQs, Tips, Common Errors and Troubleshooting pages first.
- Click Verify button in the software to clear out errors, many solutions will be prompted in the fixing list.
- Include Version Number of the software, the schedule name or line number in subject line if applicable. Empty subject line could be spammed by email server.
- Attach Screenshots of the error messages/scenarios if applicable. With the screenshots, we can understand your concerns and support you faster than normal. Visit http://www.take-a-screenshot.org on how to take a screenshot.
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